FAQ

When should I light the candles?

We recommend lighting the aphrodisiac candle 30 minutes before intimacy for the best experience. Please note that while some may not notice effects prior to sex, Intimate Flame works in the background to maximize your experience during intercourse. Effects also build up over time with longer burning times.

Where is it made? 

Our sex candles are proudly handmade in Vienna, Austria. Using German ingredients, we have sourced the best certified aphrodisiac scent to give you the best experience on the market.

How are the sex candles shipped to me? 

We offer 5-12 day shipping through POST or DHL. Intimate Flame candles are always shipped discreetly in a padded envelope or an unbranded package. For your privacy, the Intimate Flame logo or branding will never appear on our external packaging. Learn more here.

What is your refund and return policy? 

We proudly offer a 30 day satisfaction guarantee, and offer refunds and returns within 30 days of order delivery. Learn more here.

How long do the effects last? 

While duration varies from person to person, the sex candle last more than 3 hours.

Is it safe? 

Yes. We use certified scent´s from Germany. All ingredients used in Intimate Flame are professionally dosed and undergo extensive quality control from our trusted suppliers.

Can both men and women enjoy Intimate Flame? 

We´ve designed and formulated Intimate Flame with partners in mind. Our aphrodisiac candle are only composed of ingredients that are safe and effective for all genders.

Who should not take Intimate Flame candles? 

Intimate Flames candle are not intended for use by children under the age of 18. If you are pregnant, nursing, taking any medication, or have any medical condition, consult your doctor before use. Those sensitive to specific fragrances or scents should take caution before lighting the flame.

How much should I consume at once? 

Each candle is intended for a single session, but for a more intensive and stronger experience it is allowed to light up all three candles at once.

Can I enjoy the sex candles alone? 

Yes! Please ensure that you only light one candle if you go solo.

Is there an age restriction? 

While Intimate Flame is completely legal and free of any regulated substance, we do not recommend anyone under the age of 18 to use our products. Minors are not permitted to use Intimate Flame websites or products.

Can I purchase Intimate Flame outside of Europe?

No! We currently only serve the European market.

How should sex candles be stored? 

Store the candles in a cool, dry place away from direct sunlight.

How can I contact the customer service? 

You can contact us via support@intimate-flame.at or with the contact formula.